We offer an unconditional satisfaction guarantee on every single one of our products. If you are not completely happy with our products for any reason, you can return the unused portion within 60 days of purchase and you will be refunded your entire purchase price, less shipping – even if you use it all!
How long does shipping usually take?
Our goal is to get your pup relief as quickly as they need, which is why we offer several shipping options at checkout for you to choose from. Shipping time will vary depending on the carrier you chose and your delivery location, but you can find the most up to date shipping estimates on our shipping page here.
How soon will I notice a difference for my dog?
Depending on the product, you may notice a difference in as little as 1-2 uses! Many of our customers find relief very quickly, but it may take up to 2-4 weeks to see the full effects – especially for supplements and shampoos.
I need help with something else...
No problem, that’s what we’re here for! You can reach out to our pup-lovin’ customer care team by emailing firstname.lastname@example.org, calling 888-471-8288, or using that chat feature in the corner of your screen. Talk to you soon!